Privacy policy

Last updated: July 9, 2024

This Privacy Policy describes how Hymness Studio Denmark ApS, hereafter referred to as "Hymness," collects, uses, and discloses your personal data when you visit, use our services, or make a purchase on www.hymness.com, www.hymness.dk, or www.hymness.de, or otherwise communicate with Hymness. For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the services, whether you are a customer, a website visitor, or another individual whose information we have collected under this policy.

Please read this Privacy Policy carefully. By using and accessing any of our services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree with this Privacy Policy, please do not use or access any of the services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the “Last updated” date, and take other steps as required by applicable law.

How We Collect and Use Your Personal Data
To provide our services, we have collected and continue to collect personal data about you from a variety of sources over the past 12 months, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific purposes listed below, we may use the information we collect about you to communicate with you, deliver the services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the services, our rights, and the rights of our users or others.

Personal Data We Collect
The types of personal data we collect about you depend on how you interact with our website and use our services. When we refer to “personal data,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections outline the categories and specific types of personal data we collect.

Information We Collect Directly From You
Information you submit directly to us through our services on this webshop may include:

• Basic contact information including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, and security questions.

• Purchase information including the items you view, add to your cart, or add to your wishlist.

• Customer support information including details you choose to share when communicating with us, for example via chat or other services.

Some features of the services may require you to provide specific personal data directly. You may choose not to provide this data, but doing so may prevent you from using or accessing those features.

Information We Collect Through Cookies
We also automatically collect certain data about your interaction with the services (“Usage Data”). For this purpose, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include details about how you access and use our site and your account, including device information, browser data, network connection information, your IP address, and other data about your interaction with the services.

Information We Receive From Third Parties
We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies that support our website and services, such as Shopify.

• Our payment processors, who collect payment details (e.g., bank account, credit or debit card info, billing address) to process your transactions, fulfill your orders, and provide you with the products or services you’ve requested, to meet our contractual obligations.

• When you visit our website, open or click on emails we send, or interact with our services or ads, we or third parties we work with may automatically collect information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we receive from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties or for their policies or practices. For more information, see the section below: Third-Party Websites and Links.